Client Relationship Specialist

Office, Malaysia / Full-time

Client Relationship Specialist

Responsibilities

  • Managing accounts for long-term success.
  • Establishing good rapport with clients.
  • Act as the point of contact and handle customers’ individual needs.
  • Developing new sales opportunities, suggest actions to improve sales performance and identify opportunities for growth.
  • Preparing reports on accounts and transactions.
  • Tracking account targets.
  • Monitoring sales, set and track sales account targets, aligned with company objectives.

Requirements

  • High school leavers with 1 year of experience in Sales / Telemarketing / Customer Service. Fresh leavers are accepted too.
  • Business related or any other field in Diploma or Degree with 1 year of experience in Sales / Telemarketing / Customer Service and leavers are accepted.
  • Strong interpersonal skills, ability to communicate well at all levels within the company and externally with different profiles of Clients.
  • Proven track record of proactive Sales and Business Development competency.
  • High level of integrity and dependability.
  • Ability to work in a high-pressure and fast-moving global and multi-language environment.
  • Business, marketing, or similar degree.
  • Knowledge of CRM software and MS Office, Google Workspace.
  • Excellent interpersonal skills.
  • Professional level of English.

Benefits

  • Highly competitive salary.
  • Inspiring and vibrant work environment.
  • Company-issued laptop.
  • 16 days of annual leave, 14 days of sick leave, and 11 public holidays.
  • Comprehensive medical insurance, including dental care reimbursement.
  • Parking and transportation reimbursement.
  • Support for foreign language courses.
  • Continuous professional development opportunities.
  • Regular team-building activities.

Apply for Client Relationship Specialist